top of page

Privacy Policy

A legal disclaimer

Privacy Policy

Last updated: 16 November 2025

Violet Moon respects your privacy and is committed to protecting your personal information. This policy outlines how your information is collected, used, stored, and disclosed in accordance with the New Zealand Privacy Act 2020.

​

1. Information Collected

When you make an enquiry, book a session, or purchase a service, the following information may be collected:

  • Your name and contact details

  • Information relevant to your booking or consultation

  • Payment details processed through secure third-party providers

  • Any preferences or notes required to support your session

​

2. Purpose of Collection

Your information is collected to:

  • Manage appointments and enquiries

  • Deliver services effectively

  • Communicate confirmations, reminders, and follow-up information

  • Process payments securely

  • Improve client experience and service delivery

Information will only be used for the purpose it was collected unless required by law.

​

3. Storage and Security

Your information is stored securely, whether in digital or physical form.
Reasonable safeguards are in place to protect your information from loss, unauthorised access, or misuse.

​

4. Disclosure of Information

Your personal information will not be shared or sold to third parties, except:

  • When you have provided consent

  • When required by New Zealand law

  • When processed through trusted and secure service providers (e.g., payment gateways or booking platforms)

​

5. Access and Correction

You have the right to:

  • Request access to the personal information held about you

  • Ask for corrections if the information is inaccurate or incomplete

Requests can be made at any time and will be responded to promptly.

​

6. Website and Online Bookings

When using the website or online booking system:

  • Non-identifying analytics data may be collected to improve site performance

  • Cookies may be used to enhance user experience

  • Payment information entered through online systems is handled securely and not stored by Violet Moon

​

7. Data Retention

Information is kept only for as long as necessary to fulfil the purpose it was collected or as required by New Zealand law.

​

8. Policy Updates

This Privacy Policy may be reviewed and updated periodically. The most current version will always be available on this website.

​

9. Contact

For any privacy-related questions or to request access or corrections to your information, please contact:

Violet Moon
Email: violetmoon@xtra.co.nz
Phone: 02108082934

bottom of page